There are three steps to completing the identity check:
- Take a photo of the ID you are submitting (driver's license, passport, etc).
- Take a selfie.
- Complete a form with details such as your residential address and other personal information.
Dapper Labs has partnered with regulated financial entities to enable us to offer safe and robust payment options. As such, Dapper Labs is required to collect verification information, which also provides an additional level of security that protects our collectors and ensures a great experience.
In most cases, the verification will go through almost instantly. Upon verification, you will receive a confirmation of the email address used to sign up for your Dapper account.
In the case where your verification fails, we will need to conduct a manual review. This may take several days to review all of the identification provided.
Should you have any trouble with the verification process, check out ID Verification Troubleshooting.