If you would like to close your NBA Top Shot account, please click here to submit a request with our Support team. Please specify "Account Termination Request" when selecting a "Reason to Contact".
To ensure that your request is processed in a timely manner, it is recommended that your Packs are opened, your Moments are sold, and your Dapper Balance is withdrawn.
We will confirm your access to the email address associated with the account you are requesting to close and will do our best to get the account closed within 30 days of receiving verification of the request.
If you are having any specific issues with NBA Top Shot that relate to your request, please reach out to our Support Team for assistance.