During high-traffic times, especially around pack drops, the site can get hit pretty hard which causes delayed moment deliveries. You can always check your previous purchase history in your activities tab (bell icon). Also, if you receive the Dapper email receipt with a payment ID, this confirms your purchase completed on-chain and your packs are on their way.
Encountered an error? Please take a look at our troubleshooting articles that best relate to your issue:
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